Manages the customer journey and ensures B2B client success and satisfaction throughout their relationship with the company.

Manages the customer journey for B2B clients, ensuring satisfaction and retention through proactive support and engagement.

Provides customer support to pet insurance customers during Pacific Time business hours, handling inquiries and resolving issues.

Provides customer support for a property management SaaS platform, handling client inquiries and technical issues remotely.

Responds to customer inquiries across multiple channels for a digital bank, handling varied queries from simple to complex issues.

Handles customer inquiries via email, phone, and social media while identifying sales opportunities and delivering personalized support for Polish and English-speaking customers.

Answers customer phone calls, creates support tickets, manages emails, and processes data entry for an IT consulting MSP.

Provides technical support to developers implementing Algolia's search API, troubleshoots issues via email and chat, and collaborates with engineering teams on solutions.

Provides technical support to developers implementing Algolia's search API, troubleshoots integration issues, and partners with engineering teams to resolve customer obstacles.

Handles inbound customer support interactions as the first point of contact for restaurant operations inquiries.

Intake Specialist answers client calls, evaluates employment law cases, researches claims, drafts internal memos, and maintains firm systems.

Intern assists clients with SentinelOne security configuration validation, creates client-facing cybersecurity threat content, and gathers security metrics.

Associate manages client relationships and expert network coordination, sourcing subject-matter experts for client research projects while handling scheduling, communication, and account development.

Handle first-line technical support tickets for eCommerce customers, troubleshooting product feed and API issues in French and English.

Supports home care agency customers by building relationships, resolving issues, and ensuring they successfully use the HR automation platform.

Provides technical support to UK-based clients by troubleshooting IT issues and answering help desk queries.

Provides customer support and virtual assistant services for a UK-based furniture brand, working 3-4 hours daily to maintain high-standard service delivery.

Coordinates customer service incidents and resolves issues for Greek-speaking clients at a credit reference and risk management company.

Provides customer care and support to iRhythm clients during evening shifts, responding to inquiries and resolving issues.

Provides technical customer support and troubleshooting for FICO analytics software users on weekend shifts.